Is my order shipped out? Tracking doesn’t show anything yet.
The tracking information are updated automatically. It can take a few days until it shows the initial update for international
By Martin Babel|2020-12-06T23:50:16+01:00December 6th, 2020|Shipping|
The tracking information are updated automatically. It can take a few days until it shows the initial update for international
By Martin Babel|2020-12-06T23:47:19+01:00December 6th, 2020|Shipping|
Shipping to a DHL Packstation is no problem. You have to fill the address fields with the correct information though.
By Martin Babel|2020-12-06T23:20:03+01:00December 6th, 2020|Shipping|
That usually is no problem. But as long as Covid measures are in effect we can't offer personal pickup at
By Sebastian|2020-02-07T12:16:14+01:00November 21st, 2019|Shipping|
We’re usually sending packages out 2-5 business days after the payment was received. There might be delays due to high
By Sebastian|2019-11-21T13:28:11+01:00November 21st, 2019|Shipping|
There will be no additional fees if you are ordering from within the Eu. Shipments to destinations outside the EU
By Sebastian|2019-11-21T13:27:32+01:00November 21st, 2019|Shipping|
That depends on the destination of course. Here’s a rough estimate for regular destinations: Germany 1 – 3 business days
By Sebastian|2019-11-21T13:27:04+01:00November 21st, 2019|Shipping|
Premade toys will be dropped off for shipping on the next business day.
By Sebastian|2019-11-21T13:19:24+01:00November 21st, 2019|Shipping|
Of course! The package is brown without any writings on it. The shipping sticker states your and our mailing adress
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