Shipping Update: Canada

Good news – standard shipping to Canada is available again! 🎉
The Canada Post strike has ended, and services are back in operation.

Please note: Since a large backlog of parcels has built up during the strike, delays are still possible while Canada Post works through all pending shipments.

Of course, DHL Express remains available for faster and more reliable delivery.

Thanks for your patience while things get back to normal!


Canada Post workers have gone on a nationwide strike starting September 25, 2025. The strike comes after disputes over government plans to restructure postal services — including cuts to door-to-door delivery and changes in rural post offices.

Because of this, Canada Post has suspended all mail and parcel processing across the country. No letters, packages, or standard shipments are currently moving, and some post offices are closed until further notice.

What this means for you:

  • Standard Shipping to Canada is on hold – we’ll keep your orders safe and send them out the moment postal services resume.

  • DHL Express is still available and working without disruptions, so if you’d like faster delivery, this option is ready to go.

We’ll continue to monitor the situation and update you as soon as there are changes. Thanks a lot for your patience and understanding 🙂

Shipping Disruption: U.S. Customs Rule Changes

As of August 29, 2025, the United States has ended its “de minimis” exemption for all incoming shipments valued under $800, a change that immediately impacts standard international shipping practices. Formerly tax-free, these packages will now incur full customs duties or a temporary flat fee for postal deliveries.

Due to the abruptness of this shift and the lack of clarity around implementation, all non-express shipping services are currently suspended. Consequently, we are only able to ship orders via DHL Express at this time. All other orders are being held temporarily until the situation stabilizes and shipping can resume under compliant terms.

We understand the inconvenience this causes and sincerely appreciate your patience. Rest assured, we are closely monitoring further developments and will promptly update our shipping policy as soon as we can safely offer alternatives again.

Thank you for your understanding and continued support.

Free Shipping Display Error

Update: We have fixed the error and the shipping costs should now be removed for all currencies once the threshold in Euro has been reached. The currency conversion takes place in the background.

There is currently a display error for reaching free shipping in the cart and checkout. Free Shipping is granted for an amount of 100 Euro (Germany) and 200 Euro (rest of the world). In the cart and checkout, free shipping is already displayed when reaching 100 or 200 currency units (all currencies), but the shipping costs are still charged.

We are working on a fix for the display error.

New currencies and payment options

I thought it might be time to write another short update so that everything stays up to date here.

We’re so happy to announce that this week we successfully implemented the Google Pay and Apple Pay wallets. From now on it is possible to pay with these two payment options.

We’ve added a few more currencies for you to choose from! We’re delighted to announce that you can now pay in British Pounds (GBP), Polish Zloty (PLN), Canadian Dollars (CAD), Australian Dollars (AUD), and Japanese Yen (JPY) in addition to Euro (EUR) and US Dollars (USD)! We’ve also added more payment options in these currencies. If you can use them for your order, you’ll see them in the checkout. For example, BECS will only show up if the billing address is in Australia and the order is paid in Australian dollars (AUD).

Shipping deadlines for Christmas and New Year’s Eve 2023

To ensure that your order arrives on time, we have been informed of the following times for the last shipping option:

Destinaton Christmas 2023 New Year’s Eve 2023
Germany 20. December 2023 27. December 2023
Belgium, Netherlands 18. December 2023
21. December 2023
France, Luxembourg 14. December 2023
19. December 2023
UK, Austria, Portugal, Switzerland, Spain 13. December 2023
18. December 2023
Italy 12. December 2023
17. December 2023
Rest of Europe
07. December 2023
11. December 2023
Australia, Japan, Canada, New Zealand, US
04. December 2023
06. December 2023
Rest of World
28. November 2023
30. November 2023

Please note that this is the last shipping option. The manufacturing time of custom toys needs to be added if necessary. We do not guarantee that the times will be met.

Update: Color Shipment Delay

Edit: All color pigments have arrived and there is no more delay.

We have now received a shipping confirmation from our shipper. We expect to receive the colors within the next 7 to 9 weeks. All orders with “Pearl Blue”, “Reactive Salmon”, “Reactive Blue”, “Midnight Sapphire” and “Navy Metallic” will be poured then. Of course you can change your colors at any time.

We apologize for this inconvenience, but we still believe that it is important that we use only the highest quality and safest materials for our products.

Color shipping delay

The colors “Pearl Blue”, “Reactive Salmon”, “Reactive Blue”, “Midnight Sapphire” and “Navy Metallic” are currently facing unforeseen shipping delays from our supplier. Regrettably, we have not received a confirmed delivery date from our supplier yet. However, please rest assured that as soon as we receive these colors, we will prioritize manufacturing orders containing them.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Inventory Drop Time Change!

Edit: We have changed the time back to the original time. The inventory drop will take place as usual at 6 pm CET.

As part of our ongoing commitment to providing you with the best shopping experience possible, we are thrilled to announce a significant improvement in our inventory drop process.

Starting this week, our biweekly inventory drop will take place two hours earlier than before. This change has been implemented to ensure better support and faster resolution of any potential issues that may arise during the inventory update.

By moving up the inventory drop time, we can allocate more resources and dedicate additional staff members to be available during this crucial period. This will enable us to respond promptly to any questions, concerns, or technical glitches that you may encounter while browsing or purchasing items from our webshop.

We understand the importance of seamless and efficient shopping, and this adjustment will greatly enhance our ability to deliver exceptional customer service. Our team is committed to providing timely assistance, addressing any issues promptly, and ensuring a smooth and hassle-free shopping experience for each and every one of you.

As always, if you have any questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to help!

Stripe & iDeal

We’ve got some improvements to share! We’ve just added Stripe as a new payment gateway to our platform, making it easier for you to pay for your purchases online. Also in case you don’t be a fan of PayPal.

Not only that, but we’ve also added iDeal as a payment option via Stripe! If you’re in the Netherlands, you can now pay for your purchases directly from your bank account without the need for a credit or debit card.

We’re stoked to offer these new payment options to you and make your shopping experience even better. We’re always striving to provide the best possible service, and we’re sure that these new additions will do just that.

Glow in the Dark, Metallic Colors and Fat Bob

We are excited to announce that our product line just got a major upgrade with the addition of our new customizing form! Now, you can select more easily from an array of colors and sizes to truly make your toy unique.

One of the most exciting additions to our color options is Glow in the Dark, which is perfect for those who want to make a bold statement in low-light conditions. In addition to this, we are also pleased to offer two new metallic colors, Emerald and Bordeaux, which add an elegant touch of luxury to your toy.

In addition to the new color options, we are also happy to announce that Fat Bob, has undergone a complete remodel and now features a brand new base. The updated base is a true masterpiece, enhancing the overall look of the toy.

Oh, and we’ve also implemented a newsletter that you’re welcome to sign up for. We inform there about new products, events and promotions. A few technical emails can be sent through it as well.

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