Mitarbeiter*in für Versand und Kundenbetreuung (m/w/d) in Teilzeit (20h/w) oder als Werkstudent – Start: September/Oktober 2023

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Aufgaben:

• Vorbereitung, Verpackung und Versand von unseren Produkten
• Bearbeitung von Bestellungen und Aufträgen in unserem internen System
• Planung, Beauftragung, Koordination und Überwachung des Transports (national & international)
• Bearbeitung von Reklamationen und allgemeinen Anfragen von Kund*innen (national & international)
• Warenbestandspflege
• Unterstützung im Wareneingangsprozess
• Erledigung von generellen Bürotätigkeiten

Fähigkeiten:

• Eigeninitiative, Verantwortungsbewusstsein und Konzentrationsfähigkeit
• Professionelle Kommunikation mit nationalen und internationalen Kund*innen
• Sicherer Umgang mit Computern und Bereitschaft zur Einarbeitung in neue Softwareanwendungen
• Toleranz, Offenheit und Respekt im Umgang mit dem Team und Kund*innen
• Interesse an unserem Produktsortiment
• Gute Kenntnisse in Deutsch und Englisch

Unser Angebot:

• Vielseitiges und verantwortungsvolles Tätigkeitsfeld in einem international expandierenden Unternehmen
• Möglichkeit eigene Kompetenzen einzubringen und Prozesse aktiv zu gestalten
• Sicherer Arbeitsplatz mit unbefristetem Arbeitsvertrag
• Geregelter Arbeitszeitrahmen
• Flache Organisationsstruktur
• 30 Tage Urlaub

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Das passt zu dir? Dann schick uns eine E-Mail mit deinen Bewerbungsunterlagen an: application[at]neotori.com

Wir freuen uns auf deine Bewerbung :3

We have now received a shipping confirmation from our shipper. We expect to receive the colors within the next 7 to 9 weeks. All orders with “Pearl Blue”, “Reactive Salmon”, “Reactive Blue”, “Midnight Sapphire” and “Navy Metallic” will be poured then. Of course you can change your colors at any time.

We apologize for this inconvenience, but we still believe that it is important that we use only the highest quality and safest materials for our products.

The colors “Pearl Blue”, “Reactive Salmon”, “Reactive Blue”, “Midnight Sapphire” and “Navy Metallic” are currently facing unforeseen shipping delays from our supplier. Regrettably, we have not received a confirmed delivery date from our supplier yet. However, please rest assured that as soon as we receive these colors, we will prioritize manufacturing orders containing them.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

As part of our ongoing commitment to providing you with the best shopping experience possible, we are thrilled to announce a significant improvement in our inventory drop process.

Starting this week, our biweekly inventory drop will take place two hours earlier than before. This change has been implemented to ensure better support and faster resolution of any potential issues that may arise during the inventory update.

By moving up the inventory drop time, we can allocate more resources and dedicate additional staff members to be available during this crucial period. This will enable us to respond promptly to any questions, concerns, or technical glitches that you may encounter while browsing or purchasing items from our webshop.

We understand the importance of seamless and efficient shopping, and this adjustment will greatly enhance our ability to deliver exceptional customer service. Our team is committed to providing timely assistance, addressing any issues promptly, and ensuring a smooth and hassle-free shopping experience for each and every one of you.

As always, if you have any questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to help!

Heya!

We are looking for artists to create characters and related art.
Our main goal is to find a different artist for each of our models. All future pictures, graphics and projects of that character should be done in the same style, so it might not be a one-time gig.

Here are some of the more important information

• Every piece is commission based.
• We wait in your queue like everyone else.
• We own the full rights to every commission. You can still post it on your channels of choice, but you may not use it commercially. That’s our job. :3
• While we have ideas and themes for some of the characters there is no actual concept art or ref-sheet available. So the design of the characters appereance is mostly dictated by your artistic freedom and imagination.
• Payment either via PayPal or bank transfer (in Germany). We’ll need a proper invoice for taxes, an explanation on how to do it on PayPal will be provided if you need it. 🙂

Let’s take Finn as an example of the process:
We only had a few ideas for Finn when we contacted @Masvlno.
He should look friendly, punk-themed, something like a bionic prosthetic would be nice and his pose should be standing.

Everything else was left to Masvlno’s imagination. And after the character creation?
Future projects like more illustrations, stickers, close ups and possibly nsfw-oriented pieces should have the same or very similar style of course.

So we’ll basically get back to you every time we need something attached to that character. If you are interested feel free to send an email to application[at]neotori.com. Further discussions can be via Discord as well, but we want applications arriving at a single point, hence the email address.
A link to your gallery or channel to see some of your work would be nice. Commission info like prices and turnaround times are appreciated as well. We usually credit artwork and link to the artist if possible. If you don’t want us to do that simply let us know.

We will gather applications over two weeks, so don’t worry if we don’t get back to you instantly. Every email will be answered.

This post will be updated if more information are added or if we forgot something.

Edit:
Please send your application to the stated email, Twitter DMs and quote retweets won’t be considered an application.

We’ve got some improvements to share! We’ve just added Stripe as a new payment gateway to our platform, making it easier for you to pay for your purchases online. Also in case you don’t be a fan of PayPal.

Not only that, but we’ve also added iDeal as a payment option via Stripe! If you’re in the Netherlands, you can now pay for your purchases directly from your bank account without the need for a credit or debit card.

We’re stoked to offer these new payment options to you and make your shopping experience even better. We’re always striving to provide the best possible service, and we’re sure that these new additions will do just that.

We are excited to announce that our product line just got a major upgrade with the addition of our new customizing form! Now, you can select more easily from an array of colors and sizes to truly make your toy unique.

One of the most exciting additions to our color options is Glow in the Dark, which is perfect for those who want to make a bold statement in low-light conditions. In addition to this, we are also pleased to offer two new metallic colors, Emerald and Bordeaux, which add an elegant touch of luxury to your toy.

In addition to the new color options, we are also happy to announce that Fat Bob, has undergone a complete remodel and now features a brand new base. The updated base is a true masterpiece, enhancing the overall look of the toy.

Oh, and we’ve also implemented a newsletter that you’re welcome to sign up for. We inform there about new products, events and promotions. A few technical emails can be sent through it as well.

We know that no one likes shipping costs. That’s why we decided that starting today, all orders over 75 Euro/US Dollar in Germany and all orders over 150 Euro/US Dollar will get free shipping. So why wait any longer? Your next favorite toy is already waiting for you :3

Furthermore, the website can now be viewed in Czech, Danish, Finnish, French, German, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish and Swedish. The default language of the website is English, so there may be some strange translation problems.

Today marks our three year anniversary! Time for some bundled additions. :3

Thank you all for making this possible :3

Frisky Friday 2021 drop and updates

It has been quite an eventful year since last Frisky Friday. We grew as a team as well as a company, with new products, new problems and new insights.

But today is by far the biggest change this year. So let’s get into it. :3

Frisky Friday inventory drop

Calling this drop large would be an understatement. We have ~1.500 Premades and Flops ready for you! Customs and merchandize has a 10% sale, Premades have a 20% sale and Flops a 30% sale. The discounts will be applied in checkout.

Neotori Laboratories – Our Discord server

Join the community and feel right at home! Get insights into upcoming projects, make suggestions for additions or improvements, share your toy collection and most importantly have a great time with us.
Clicky thing for Discord ->  >>Join the Neotori Laboratories<<