Update 20.10.2026:

We are pouring toys again! 
The new pouring room with a basic set of equipment is set up. While we are not at the full capacity by far, we can work on the backlog now. There are still molds and equipment we will replace over the next few weeks. But for now we are back at it again. The backlog should be gone by the end of the week and regular 3-5 days of processing times should apply again.

Thank you all for the patience. :3

Hey hey people!

We have some unfortunate news to share.
On Wednesday, a fire broke out in the motorbike workshop one floor below our main production room where all the pouring takes place. (nobody got hurt luckily)

While the fire didn’t spread into our room, the windows were shattered by gas tank explosions. The room then filled with smoke and water from the firefighting efforts, covering all workplaces and many molds in a slurry of soot, glass shards and water.

The damage unfortunately is quite extensive. About a third of our molds were drying from the washing step after pulling toys out of them, so they were not covered yet. Those are beyond cleaning/repair sadly. The room itself has suffered structural damage as well. It is unclear how much of the building will be demolished.

After emergency services secured the damaged floor and roof with support pillars we were allowed to remove our equipment. We are now working through the mess, cleaning what can be salvaged and replace what is ruined.

What does this mean for your orders?

We estimate about a week or two of delays on custom orders while we clean everything we were able to salvage and move the pouring workshop to another part of the building. We still have space left to work with left, it just is a bit more cramped.
Shipping on premades continues as usual, so if you are in a hurry consider to check those first. 
Once we are back to normal we’ll let you all know. Sorry for the delay and thank you for your patience. :3

While it is a setback, it could have been much worse. Big props to the firefighters and everyone involved.

We’re happy to announce that standard shipping to the USA is now available again. After several months without a viable solution, we can once again offer a reliable and affordable shipping option for all U.S. customers.

15% Import Duties Included at Checkout (DDP)

Due to new U.S. customs regulations, a 15% import duty now applies to all silicone products imported into the United States. To keep the process simple and transparent, these fees are collected directly during checkout.

Your parcel will be shipped using DDP (Delivered Duty Paid), which means:

• All import costs are prepaid
• No additional charges upon delivery
• No interaction with customs required

DHL Express Temporarily Unavailable

Please note that DHL Express shipments to the USA are currently unavailable for an indefinite period. We will re-enable this option as soon as DHL Express becomes a reliable choice again for U.S. deliveries.

Good news – standard shipping to Canada is available again! 🎉
The Canada Post strike has ended, and services are back in operation.

Please note: Since a large backlog of parcels has built up during the strike, delays are still possible while Canada Post works through all pending shipments.

Of course, DHL Express remains available for faster and more reliable delivery.

Thanks for your patience while things get back to normal!

Canada Post workers have gone on a nationwide strike starting September 25, 2025. The strike comes after disputes over government plans to restructure postal services — including cuts to door-to-door delivery and changes in rural post offices.

Because of this, Canada Post has suspended all mail and parcel processing across the country. No letters, packages, or standard shipments are currently moving, and some post offices are closed until further notice.

What this means for you:

• Standard Shipping to Canada is on hold – we’ll keep your orders safe and send them out the moment postal services resume.

• DHL Express is still available and working without disruptions, so if you’d like faster delivery, this option is ready to go.

We’ll continue to monitor the situation and update you as soon as there are changes. Thanks a lot for your patience and understanding 🙂

As of August 29, 2025, the United States has ended its “de minimis” exemption for all incoming shipments valued under $800, a change that immediately impacts standard international shipping practices. Formerly tax-free, these packages will now incur full customs duties or a temporary flat fee for postal deliveries.

Due to the abruptness of this shift and the lack of clarity around implementation, all non-express shipping services are currently suspended. Consequently, we are only able to ship orders via DHL Express at this time. All other orders are being held temporarily until the situation stabilizes and shipping can resume under compliant terms.

We understand the inconvenience this causes and sincerely appreciate your patience. Rest assured, we are closely monitoring further developments and will promptly update our shipping policy as soon as we can safely offer alternatives again.

Thank you for your understanding and continued support.

Update: We have fixed the error and the shipping costs should now be removed for all currencies once the threshold in Euro has been reached. The currency conversion takes place in the background.

There is currently a display error for reaching free shipping in the cart and checkout. Free Shipping is granted for an amount of 100 Euro (Germany) and 200 Euro (rest of the world). In the cart and checkout, free shipping is already displayed when reaching 100 or 200 currency units (all currencies), but the shipping costs are still charged.

We are working on a fix for the display error.

I thought it might be time to write another short update so that everything stays up to date here.

We’re so happy to announce that this week we successfully implemented the Google Pay and Apple Pay wallets. From now on it is possible to pay with these two payment options.

We’ve added a few more currencies for you to choose from! We’re delighted to announce that you can now pay in British Pounds (GBP), Polish Zloty (PLN), Canadian Dollars (CAD), Australian Dollars (AUD), and Japanese Yen (JPY) in addition to Euro (EUR) and US Dollars (USD)! We’ve also added more payment options in these currencies. If you can use them for your order, you’ll see them in the checkout. For example, BECS will only show up if the billing address is in Australia and the order is paid in Australian dollars (AUD).

To ensure that your order arrives on time, we have been informed of the following times for the last shipping option:

Please note that this is the last shipping option. The manufacturing time of custom toys needs to be added if necessary. We do not guarantee that the times will be met.

Edit: All color pigments have arrived and there is no more delay.

We have now received a shipping confirmation from our shipper. We expect to receive the colors within the next 7 to 9 weeks. All orders with “Pearl Blue”, “Reactive Salmon”, “Reactive Blue”, “Midnight Sapphire” and “Navy Metallic” will be poured then. Of course you can change your colors at any time.

We apologize for this inconvenience, but we still believe that it is important that we use only the highest quality and safest materials for our products.

The colors “Pearl Blue”, “Reactive Salmon”, “Reactive Blue”, “Midnight Sapphire” and “Navy Metallic” are currently facing unforeseen shipping delays from our supplier. Regrettably, we have not received a confirmed delivery date from our supplier yet. However, please rest assured that as soon as we receive these colors, we will prioritize manufacturing orders containing them.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Edit: We have changed the time back to the original time. The inventory drop will take place as usual at 6 pm CET.

As part of our ongoing commitment to providing you with the best shopping experience possible, we are thrilled to announce a significant improvement in our inventory drop process.

Starting this week, our biweekly inventory drop will take place two hours earlier than before. This change has been implemented to ensure better support and faster resolution of any potential issues that may arise during the inventory update.

By moving up the inventory drop time, we can allocate more resources and dedicate additional staff members to be available during this crucial period. This will enable us to respond promptly to any questions, concerns, or technical glitches that you may encounter while browsing or purchasing items from our webshop.

We understand the importance of seamless and efficient shopping, and this adjustment will greatly enhance our ability to deliver exceptional customer service. Our team is committed to providing timely assistance, addressing any issues promptly, and ensuring a smooth and hassle-free shopping experience for each and every one of you.

As always, if you have any questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to help!