2509, 2020

Reduced Shipping Fees

By |September 25th, 2020|

We have reduced the shipping costs for all destinations! From now on the following shipping costs apply:

Germany: 6,00€
Europe: 13,00€
United States: 13,00€
Australia (Hold): 13,00€
Australia (Accelerated): 40,00€
Worldwide: 13,00€

1109, 2020

Worldwide Free Shipping

By |September 11th, 2020|

From now on we offer free shipping from an order value of 150€. The free shipping is automatically selected as soon as the order value is exceeded. Unfortunately, due to the ongoing worldwide shipping situation, we can only offer free shipping to countries where we can ship with our regular shipping option.

Currently there are shipping problems with the following countries and therefore they are excluded from free shipping:

North, South and Central America & The Caribbean: Bahamas, Belize, Bolivia, Cayman Islands, Chile, Cuba, Dominica, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Martinique, Nicaragua, St. Kitts and Nevis, St. Vincent and the Grenadines and Venezuela

Asia: Brunei Darussalam, East Timor, Iran, Laos, Mongolia, Myanmar, Syria, Turkmenistan, Yemen

Australia & Oceania: Australia*, Fiji, French Polynesia, New Caledonia, Papua New Guinea, New Zealand, Samoa, Tuvalu, Vanuatu and Wallis and Futuna

Africa: Burundi, Cape Verde, Congo (Dem. Republic of the Congo), Congo (Republic of the Congo), Comoros, Djibouti, Gambia, Guinea-Bissau, Liberia, Libya, Mali, Mauritius, Réunion, São Tomé and Principe, Seychelles, Somalia and Sudan

*an expedited shipping option is available

1707, 2020

Current Shipping Situation

By |July 17th, 2020|

Shipping to most countries in the world is restored. However, we currently cannot ship to the following countries:

Antigua and Barbuda, Aruba, Australia (can be shipped with Shipping Upgrade), Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brunei Darussalam, Burkina Faso, Burundi, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Cuba, Curaçao, Djibouti, Dominica, East Timor, El Salvador, Fiji, French Guiana, French Polynesia, Gambia, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Jamaica, Laos, Liberia, Libya, Lord Howe Island, Malawi, Mali, Martinique, Mauritania, Mauritius, Mongolia, Myanmar, Nepal, New Caledonia, New Zealand, New Zealand outlying areas, Nicaragua, Panama, Papua New Guinea, Peru, Réunion, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, São Tomé and Principe, Seychelles, Sierra Leone, Somalia, St. Maarten, Sudan, Suriname, Syria, Tajikistan, Tasmania, Trinidad and Tobago, Turkmenistan, Tuvalu,  Uzbekistan, Vanuatu, Venezuela, Wallis and Futuna, Yemen

Shipments to the US are possible again, but we can only ship once a week every Friday.

307, 2020

No extra charge for US shipments

By |July 3rd, 2020|

Good news for orders from the US. From now on it is again possible for us to ship to the USA without extra costs. Older orders that are stored by us will be processed and shipped soon. This only applies to orders placed on our website and will be extended to our other shops in the coming weeks.

2506, 2020

Problems with Hotmail/Live/Microsoft Emails

By |June 25th, 2020|

Unfortunately all our emails are currently blocked by Microsoft. If you have an email address at Microsoft (@hotmail/@live/@outlook) we are currently unable to send you any emails. We are already working on fixing this problem.

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